About ForesTel...

ForesTel was founded in 1989 as a rebiller of long-distance services. Through the years, as telecommunications services evolved, ForesTel embraced these new technologies and can offer today a complete array of voice, data, broadband and Internet solutions to businesses of all sizes.

In an industry where customer service has generally disappeared and problem resolution is not receiving the urgent attention required and expected by the subscriber, ForesTel provides an accessible, personalized and expert level of customer care. Our personnel possess over 100 years of cumulative experience in the telecommunications industry, exclusively with business users. Our response is immediate. We take ownership of the problem until complete resolution; our customers are updated continuously on the status and progress of the repair. The same applies to installations: ForesTel joins the carrier, the equipment vendor and our customer in attending the installation process through its completion.

ForesTel has developed a very flexible and sophisticated billing system that permits invoice customization to suit our customers’ needs. From the carriers’ invoicing data, ForesTel can create a hierarchical invoice which allows individual invoice points that can be broken down by branches or profit centers under which the detail of all service locations and types are listed. The invoice also includes management reports that contain vital information such as; frequently called numbers, long calls, area code reports, usage by telephone number, accounting code reporting, etc. ForesTel also will validate, upon request, the invoices submitted by the carrier directly to our customer.